AutoVitals Loyalty Rewards

Turn First-Time Customers into Lifelong Clients

Loyal customers are one of your shop’s greatest assets. AutoVitals’ Loyalty Rewards turns everyday service into a lasting relationship that fuels repeat business, deepens trust, and drives long-term growth.

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Serious About Customer Loyalty? So Are We.

Loyalty isn’t just about saying “thanks”—it’s about creating a cycle of trust, value, and repeat business. When customers feel appreciated, they come back more often, spend more, and stay with you longer.

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Cost-Effective Growth

Retaining an existing customer is 5x less expensive than acquiring a new one.

Increased Visit Frequency

AutoVitals’ loyalty rewards can double the average number of visits per customer annually.

Higher Revenue Per Customer

Members of our loyalty program spend 28%+ more per visit, boosting your average repair order value.

Increased Customer Satisfaction

AutoVitals helps you deliver a transparent, hassle-free rewards experience that builds trust and keeps satisfaction high.

We Help Shops
Build Customer Loyalty

Want to drive repeat business without adding to your workload? From seamless sign-ups to personalized rewards and marketing, every feature of AutoVitals’ loyalty rewards program is designed to help you effortlessly retain customers.

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Easy Customer Enrollment

Customers can sign up for your loyalty rewards program by enrolling at the front counter with your service advisor, via email or text, or via QR code.

No login is needed for customers; they simply use their phone number or email address.

Customizable Rewards

Take full control of how your loyalty program works. You set the value of each point, define earning rules, and choose which services are eligible.

You decide how customers earn and redeem points.

Sign Up, Birthday, & Referral Bonuses

Delight customers with loyalty points for joining your program, celebrating their birthday, or referring a friend.

Set bonus amounts, apply limits, and tailor the experience to fit your shop.

Seamless Point-of-Sale Integration

With two-way integration, service advisors can access rewards, track points, and redeem offers directly from the point-of-sale.

No toggling back and forth between screens. Keep your service advisor working in the system they are familar with.

REPEAT CUSTOMERS = REVENUE

Want twice the amount of yearly visits?

With AutoVitals’ loyalty rewards, you can expect customers to visit your shop twice as often and spend more money each visit.

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Frequently Asked Questions

Does AutoVitals Loyalty Rewards work with my point-of-sale and shop management systems?

Yes. AutoVitals integrates with many of the most popular shop management systems, including:

    • Tire & General Repair Systems: Tekmetric, Shop-Ware, MaxxTraxx, R.O. Writer, Shop Boss, Omnique, Winworks, YES Management (Pace), SuperFred (EasyRO), and more
    • Tire-Specific Systems: ASA Tire Master, ASA Tire Master Enterprise, TireShop (Freedomsoft), TireGuru, TCS TireWorks HD, TCS Tire Power, VAST

    • Additional Systems: Protractor, Mitchell Manager Enterprise Pro, Identifix Shop Manager, Autofluent by Tabs, COSTAR, LANKAR, NAPA TRACS Enterprise, Andreoli HITS

See the full list of integrations at autovitals.com/partner-integration

How do customers sign up for the loyalty program?

Enrollment is simple and flexible:

  • At the front counter with a service advisor
  • Through a link sent via text or email
  • By scanning a QR code on your marketing materials

How do customers redeem their reward points?

Everything happens through the Customer Portal:

  • Customers view their current point balance and available rewards
  • When ready, they submit a redemption request in just a few clicks
  • A unique certificate code is generated and sent to your shop
  • Your team adds the code to the repair order as a line item—done!

Can I customize the loyalty program for my shop?

Yes! Tailor your rewards to align with your shop’s goals:
  • Point value: Set how much each point is worth
  • Customer types: Offer different perks for retail, fleet, or military customers
  • Bonus incentives: Add sign-up bonuses, birthday gifts, and referral rewards
  • Exclusions: Define which services or items don’t earn points

Does my shop really need a loyalty program?

If you want to:
  • Keep your bays full
  • Drive repeat business
  • Increase customer retention and revenue

…then yes, you absolutely do.

A loyalty program helps your shop stay top-of-mind. It gives customers a reason to come back—before they forget, get too busy, or go to a competitor.

LET’S TALK CUSTOMER LOYALTY

Ready to Turn More Customers Into Regulars?

See how our loyalty rewards program for auto shops can create reliable revenue for your business—and loyal clients for life.

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